Customer information
Contact and support
Need help with a purchase, download, or template? We’re happy to help.
Last updated: July 9, 2026
Email support
For purchase support, include the email address used at Stripe checkout and the approximate purchase date. Never email your complete card number or banking details.
Typical requests
- Download access or damaged files
- Workbook compatibility questions
- Duplicate charges or refund requests
- Privacy or licensing questions
Response time
Please allow up to 2 business days for a response.